HEATING AND AIR CONTRACTOR

     Replacing your heating and air system(s) in your home is a big decision. It is likely the most expensive equipment in your home to replace, maintain and operate. Choosing the right heating and air contractor is the most important choice that you can make. Consumers should understand the most important reasons for why to be careful when choosing a heating and air contractor. What matters most is finding a heating and air contractor that is fully licensed by the state and carries liability insurance; next, being that your equipment/investment will be properly installed. Trusting the company can cause you years of headache and frustration. You may be asking yourself, How do I know if the system is being correctly installed. The process usually works like this– most companies will send a salesman to your home and rarely do they have a conditioned air license or any service/installation experience. The salesman is able to sell you new equipment through the company’s license holder. Their job is to know the equipment, convey all the benefits to you, survey the job and get you to sign on the dotted line.  

     Most company’s will then send their installer(s) to your home to replace your new equipment/investment. This procedure leaves a lot of room for error. This process starts to break down at the survey. How does the company/contractor determine if the salesman survey is accurate or that the installer is following all recommended procedures during the installation process? Installers take short cuts and usually get paid per job so it benefits them to get the job finished as soon as possible. If the survey isn’t spot on or there are errors in the ordering process, the installer can end up retrofitting things to fit which isn’t at all what you want. Sometimes the wrong equipment ends up being replaced or with the wrong kind of equipment. The home owner may never be fully aware of the dis-service that they paid for. This is an unacceptable practice but it happens all of the time. Most problems consist of poor surveying and installation procedures.  This is a huge problem in our industry. You can literally buy the most expensive and efficient heating and air in the world and not get near its full capacity.

 

This is why we have put into place several policies to ensure that never happens to our customers. First, all of our technicians are required to completely fill out a residential engineering form and to capture several angled pictures of the existing equipment to be replaced. Another technician is then sent to your home the same day to double check the survey, engineering form and pictures. Second, the residential engineering form and pictures will be checked and cleared by our installation expert. Installation will not proceed until all information on the form is accurately filled out, pictures are received and approval is given by our installation expert. Our expert is responsible for ordering all equipment/materials and discussing installation procedures with the installer. This eliminates errors and ensures that the installation process goes smoothly so that our customers get the full life expectancy out of there new heating and air equipment.

 

     Another factor to consider is the warranty that comes with the equipment. We choose the Amana brand because they have the best warranties in the industry. All of our air conditioning  installs will have the following warranties available:

  • Ten year parts (all parts and coils covered for ten years)
  • Ten year labor (all labor to install failed parts are covered for ten years)
  • Lifetime unit replacement (If the compressor fails in the first ten years then another outdoor unit will be supplied for you at no cost)
  • lifetime compressor (If the compressor ever fails in your lifetime then a new compressor will be supplied for you at no cost)
  • Tax credits and rebates are available

 

     All of our heating system install will have the following warranties available:

  • Ten year parts (all parts covered for ten years)
  • Ten year labor (all labor to install failed parts are covered for ten years)
  • Lifetime unit replacement (If the heat exchanger ever fails then a new furnace will be supplied at no cost)
  • Ten year unit replacement (If the heat exchanger fails within the first ten years then a new furnace will be supplied for you at no cost)
  • lifetime heat exchanger (if the heat exchanger ever fails in your lifetime then a new one will be supplied for you at no cost)
  • Tax credits and rebates are available Back To Home Page