-Becca V. in Marietta May 13, 2023 (Google Review) Patrick was awesome! Explained everything to me well and didn’t charge me an arm and a leg. Very professional and let me know when he would be arriving soon. Second time using his company and will continue to have my business!
-Terry B. in Mableton May 11, 2023 (Google Review) Patrick was amazing. Super responsive, polite and professional and knowledgeable. The repair costs were reasonable and quick. 10/10 will be using Pro Cool again.
-Crystal K. in Austell April 15, 2023 (Google Review) Just stop looking and call Patrick today! He’s a rare find and a SME in HVAC. He knows his stuff, prioritiezed safety, operated in integrity, helped me to understand what was going on with my hvac in layman’s terms and provided excellent service which is rare in this day in age. His number is saved in my phone and he will be my go to for HVAC moving forward! Thank you Patrick!!!
-Melanie M. in Powder Springs April 6, 2023 (Google Review) 5 Stars
-LydiaT. in Marietta March 14, 2023 (Google Review) Please Read!!!!!!! If you’re thinking about utilizing this company I URGE you to ABSOLUTELY go with Pro Cool!! Patrick was AMAZING from beginning to end. Extremely informative, professional, and on time! He even SAVED me more money & a huge headache by spotting a hole in my roof while repairing the furnace in the attic. I would’ve NEVER known if it weren’t for him & I was a few rain falls away from potential ceiling damage. Patrick, his expertise, and his very observant eye was beyond a BLESSING to me. Not to mention the pricing was reasonable & his diagnosis was fast & accurate. He has a customer for LIFE! I’ll be utilizing this business for ALL of my HVAC needs. HIGHLY recommend 10/10. Thank you again Patrick! 🙂
P.S. The roofers fixed the roof this past Thursday, no squirrels for me! Lol
-Madeline M. 2022 (Google Review) Patrick was very prompt and understanding of our situation. He diagnosed the issues we were having and they were swiftly taken care of. We really appreciate how readily available this company was to assist us. Thank you so much!
-Jill C. 2022 (Google Review) Patrick was very professional & made sure my AC was fixed quickly & for a reasonable price!
-Steven S. 2022 (Google Review) Responded quick and was here within the time frame. Give us options and was upfront with the prices. Definitely recommend
-Ron D. 2022 (Google Review) Positive: Professionalism, Responsiveness
-Preston J. 2022 (Google Review) Positive: Professionalism, Quality, Responsiveness
-Short Sale Team TLMDEnterprises 2022 (Google Review) Our AC went out … we call and Patrick was able to come today and fix us up!! Patrick is an A# 1 AC guy!!! A new unit would have been many thousands but for it was only $599 to rebuild and rewire our compressor plus fix capacitor issues … our home is already cool again! On time, extremely knowledge and informative!! We now can refer an honest hardworking fair guy to our friends and family KNOWING Patrick will treat them right!! Thank You Patrick!!!
-Gerald S. 2022 (Google Review) Positive: Professionalism, Punctuality, Quality, Responsiveness
-Kevin B. 2022 (Google Review) Air conditioning condenser fan stopped working. The service manager Patrick Safford (I’m bad with names but I’m guessing that was him based on the card he left me) was prompt and very polite. The service manager was informative and attempted to resolve the issue by identifying common issues associated with my air conditioner. Once he exhaust that he was able to determine two parts needed to be replaced. He was informative and kept me up to date with the pricing before he moved forward. Once he got the air conditioning up and running again he advised me that it would benefit from 2 lb of refrigeration coolant and a good condenser cleaning. Once that was complete I saw a noticeable difference in my air conditioning quality. All this on a hot Saturday afternoon while it was storming outside. Thank you again for the quick repair and looking forward to contacting you in the future when we renovate the home and upgrade our unit. Thank you again!
-Anthony G. in Marietta, July 12, 2021 (Google Review) Patrick and his team was great and very professional! He was very knowledgeable and completed the work in a timely manner replacing my Old HVAC and got me up and running swiftly with the new HVAC. I know if we ever have any HVAC issues we will definitely use this company in future endeavors. I appreciate his service and will definitely recommend him to others. Again, thanks so much Patrick!!! 🙂
-Lawanda R. in Powder Springs, July 11, 2021 (Google Review) I called on Sunday morning and they came right on out in just a few short hours. Our A/C was on the fritz. Patrick diagnosed the problem….he was upfront about the cost and then he performed his magic! He had our system back up and running within 30-45 minutes! It was already cooling off before he had left our home. He was very professional and on time! I will definitely recommend your company to anyone having issues with their system. Thanks for all your help!
-Shaneca A. in Powder Springs, June 18, 2021 (Google Review) I needed an emergency AC repair. Patrick responded to my after hours online request that day and fixed my AC the next day. I was so pleased with the service I received I will use Pro Cool Heating and Air for maintenance in the future.
-Ashley E. in Marietta, June 15, 2021 (Google Review) Very professional and found things that Im could potentially be a problem in the future.
-Christine C. in Austell, May 31, 2021 (Google Review) Our technician, Patrick, did an excellent job! He was very knowledgeable and completed the work in a timely manner! If we ever have any HVAC issues we will definitely use this company again.
-Jessica B. in Marietta, May 20, 2021 (Google Review) Patrick is great. Very nice and professional. He explains everything he does and is easy to work with. And I feel like the prices are reasonable as well. Give him a call!
-Jeff M. in Austell, May 19, 2021 (Google Review) Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
-Berle W. in Marietta, March 14, 2021 (Google Review) Pro Cool Heating and Air was very professional, responsive and thorough in diagnosing my AC. I was without air 6 days prior to due to dealing with another AC Repair vendor who failed at delivering timely customer service and desired outcome. Upon calling Pro Cooling Heating and Air late afternoon on Thursday, they came out to diagnose my AC on the next day. Within that same day, PC was able to find the critical component repair part during COVID-19 (manufacturing/plant limited production), which was essential toward repairing my AC. They repaired and restored my AC in the heart of the summer in Georgia. Outstanding work by Patrick (Service Manager) in coordinating, diagnosing and ensuring the repair project was completed. His knowledge of AC repair issues are second to none. Pro Cool Heating and Air exceeded my expectations beyond measure in comparison to previous dealings with a much larger HVAC Conglomerate.
-Elaine G. in Kennesaw, July 17, 2020 (Google Review) I have used this company for the last 3 years. They are very professional and knowledgeable. Patrick is the best!
-C G in Austell, July 7, 2020 (Google Review) I certainly recommend this company; Great rates, professional , excellent service, on-time; I will contact again if ever needed.
-Tina W. in Powder Springs, July 1, 2020 (Google Review) Excellent experience! My air conditioning was not working and they were able to offer same day service. Professional and prices are reasonable. My air conditioner is now working great! Thank you Patrick!
-Ted W. in Kennesaw, June 11, 2020 (Google Review) Patrick and his team were extraordinary. Very responsive in time of crisis, honest, dependable, very knowledgeable, and got the job done perfectly. He’s our new go to guy, thank God for him.
-Jimmy M. in Acworth, June 10, 2020 (Google Review) Positives: Professionalism, Punctuality, Quality, Responsiveness, Value
-John F. in Marietta, June 8, 2020 (Google Review) Earlier Patrick from Pro cool had completed a annual check up for a very good price. On June 6, my compressor fan froze up and my AC Stopped. I called my home warranty Company and the first appt they could give me was 3 or 4 days later. I decided to call Patrick and see if he could help me. As a 85 year old senior with COPD I knew I needed help. Patrick agreed to come and check the unit. On Monday he got a new motor and added us to his appts Put the new motor in and the unit was cooling by Monday evening. I have only one AC Repairman now and I highly recommend them. Great service and price. Give them a try. John F.
-Relana M. in Austell, June 4, 2020 (Google Review) The AC at our rental property went out. Called the company and they came out same day with no extra fee. The technician was honest from the beginning and not trying to upsale me on anything unnecessary for my situation. I will be using him from now on.
-Monique B. in Mableton, June 4, 2020 (Google Review) Patrick replied back to my request promptly and professional. We set up the appointment, and he arrived on time and informed 30 min prior of his ETA. The service was also great, he diagnosed the problem quickly and corrected it. I definitely recommend him to others.
-Michellee in Powder Springs, May 27, 2020 (Google Review) Patrick is great at is work. I called Pro Cool this morning and got a window time from 4-6pm. I got a call from Patrick at 4pm that he will be at my home in 20-30mins. He got here on time and got to work. He knew exactly what the problem was. Fixed what needed to be fixed and no bs around the bush. He charged a reasonable price and informed me about the coupon on the website. Thank you Patrick for getting my home cool again.
-Kent L. in Kennesaw, May 26, 2020 (Google Review) One of our AC had already quit working and we were told by another company that it had to be replaced at a cost of $4k. Our other AC quit working on Memorial Day. We called Patrick from Pro-Cool Heating and Air at 11am and he was at our house by 2pm. The 2nd AC required a new motor, relay, capacitor, just about everything. He would have to go buy parts and come back the next day. But the 1st AC, that we were told had to be replaced for $4k, Patrick was able to immediately repair it for $258. Now we had some AC!
Patrick arrived the next day at 1pm with all of the parts and completed the 2nd AC at a cost of $875. I consider these two costs to be a great deal in light that we would have had to pay $8k for two new units if we had called the other company. Patrick is the owner and only employee of Pro-Cool Heating and Air. He is very good at what he does. I highly recommend him to anyone for residential heating and air issues.
-J Dias in Kennesaw, May 24, 2020 (Google Review) Positives: Professionalism, great job, Patrick came on a Sunday to fix my unit.. They are very reasonable too
-Waynetta S. in Marietta, May 22, 2020 (Google Review) We’ve used Pro Cool in the past and again they have provided us timely and professional service. Thanks for keeping us cool.
-Patrick S. in Smyrna, April 9, 2020 (Google Review) Great Service and Friendly Tech!
-Bonnie B. in Smyrna, July 15, 2019 (Home Advisor Review) Very professional. Fixed an age old problem that other HVAC techs overlooked in the past. System runs with perfection.
-Ashaki W. in Marietta, July 9, 2019 (Home Advisor Review) Great customer service and the tech seemed really trust worthy
-Anila asghar M. in Kennesaw, June 28, 2019 (Home Advisor Review) THEY WERE GREAT
-Greg A. in Smyrna, June 7, 2019 (Home Advisor Review) Pro Cool responded quickly and did a great job. Patric was personal and professional explaining the nature of my AC problem and offering solutions. I was very happy with the resolution and would recommend them and call the again.
-John G. in Smyrna, June 7, 2019 (Home Advisor Review) They did a thorough investigation of my issue. They then offered multiple options to solve my problem. The options were fairly priced. I opted to replace the unit. The install went flawlessly and I again had air after 5 sweltering days without.
-T.J M. in Marietta, June 4, 2019 (Google Review) Great service! Got our AC back up and running after it went out on a hot summer day. Patrick was very friendly and helpful!
-Lou C. in Marietta, May 15, 2019 (Home Advisor Review) Great Service Man
-Brad M. in Mableton, May 8, 2019 (Home Advisor Review) Very efficient and responsive, able to fix the problem in one day.
-Chevy G. in Kennesaw, May 7, 2019 (Google Review) Patrick was prompt, professional and courteous. Very competitive pricing. Will definitely use Pro Cool again!!
-Mark C. in Mableton, May 7, 2019 (Home Advisor Review) Patrick, the Seevice Manager, did a great job. He called ahead and arrived on time. He spent time with me to review the parts and service he recommended to fix the AC issues. He completed all the work during his call and the AC unit works great now. I wouldn t certainly recommend Pro Cool and Patrick to others!
-Chad M. in Kennesaw, May 5, 2019 (Home Advisor Review) Pro Cool was very informative & gave me several options on servicing, repairing or replacing my A/C system. Very professional & will definitely use Pro Cool in the future!
-Victor R. in Marietta, May 2, 2019 (Google Review) Pro Cool Heating and Air has renewed my faith that there are still companies out there with a moral compass! Owner Patrick Safford showed up when he said he would, diagnosed the AC system problem, quoted a repair price, performed the repair, and gave me a discount that I did not know I was entitled to. A true professional and a great American, I would give Patrick 6 stars if I could. BRAVO!
-Yong K. in kennesaw, April 30, 2019 (Home Advisor Review) Very patient and courteous despite my pesky questions. Much appreciated.
-Victor W. in Acworth, April 27, 2019 (Home Advisor Review) Excellent service
-Amy C. in Acworth, April 25, 2019 (Home Advisor Review) Quick response, easy to understand explanation of the problem & fair pricing.
-Kim S. in Marietta, April 12, 2019 (Home Advisor Review) Patrick the owner came out and was very professional, got my AC cooling like it never has in the past five years I have lived here. Huge difference. I was very pleased with the total price. I have been overcharged way too many times by others. He is fantastic. If I could give a 10 I definitely would!!! See you in the winter for maintenance. Thank you Patrick!!!
-Haley A. in Marietta, April 12, 2019 (Home Advisor Review) Very pleased with service, pricing and scheduling. Would recommend and rehire!
-Hal M. in Smyrna, April 11, 2019 (Home Advisor Review) Great!
-Bryan O. in Kennesaw, April 10, 2019 (Home Advisor Review) Pro Cool Heating and Air was a few minutes early (which is always nice) the tech was really nice, he did a good job and pointed out one thing I should do, for the health of my system which is great rather than just just doing what I needed and going. I would recommend his company to a friend or family member. Very professional and price wise can not be beat for your annual tune up, not to mention being available next day!
-Mona E. in Marietta, April 08, 2019 (Google Review) Patrick did a great job coming out and helping me same day. He was professional, thorough, and gave me more than fair pricing. So glad to have a local HVAC person to help me when needed. Thank you!
-B. V. in Powder Springs, April 03, 2019 (Home Advisor Review) I would hire them again, if needed.
-Joann P. in Marietta, March 15, 2019 (Home Advisor Review) The service, timeliness and professionalism cannot be beat. They will be my go to heating and air service company from this point forward.
-Cully B. in Marietta, August 08, 2018 (Home Advisor Review) Went above and beyond in not just diagnosing and fixing the problem , but offering solutions to keep it from happening in the future and showing me another problem with the system I didn’t know we had.
-Derick W. in Mableton, July 26, 2018 (Home Advisor Review) Patrick was professional and punctual. He did an excellent job on repairing the air conditioning unit!! I would definitely recommend this company to friends and family! Thank you!
-Michael D. in Atlanta, June 25, 2018 (Home Advisor Review) My heat-pump HVAC system needed replacing with equipment that was no longer readily available and had to be ordered. It took three weeks. Patrick installed it but the new system had flaws that lead to condensation leaks. Working with a plumber, Patrick came back several times to finally get the system up and running. I really appreciate his determination to get the job done right and sticking with his original estimate. Many thanks to Pro Cool and Patrick. I would definitely use him again.
-John C. in Kennesaw, June 25, 2018 (Home Advisor Review) AC needed a tune-up, a couple of parts and some freon. Work only took a couple of hours. Working great now with a 24.5 degree drop across the coil. Shuts on and off instead of running all the time. Great customer service and attitude. I have hired AC contractors for a living in the past and this company ranks top notch in my book.
-Uralonda C. in Marietta, June 12, 2018 (Home Advisor Review) Very professional, problem was fixed and other issue was found which has saved us money. Explained in detail what was going on and helpful tools to use to maintain the unit.
-Jenny L. in Marietta, May 27, 2018 (Home Advisor Review) A professional and thorough job. I’m so pleased and would recommend Pro Cool Heating and Air.
-Lauren W. in Marietta, May 21, 2018 (Home Advisor Review) Pro Cool was very prompt in calling me back after I submitted my need to HomeAdvisor. Patrick arrived and was extremely helpful in explaining exactly what the problem was with my AC unit. He listed off options to repair but suggested the most cost effective way to get the AC working again. Not only was he friendly, but he seemed genuine and trustworthy also. He repaired the problem and the pricing was exactly as he quoted. I got his information and will definitely call him in the future if I ever need anything AC or Heat related. I’ll also refer him to friends in the future.
-Cherelle C. in Smyrna, May 21, 2018 (Home Advisor Review) Patrick was great! He was quick and very helpful. If I continue to have issues, I feel confident in calling him back to resolve any problems.
-Kate M. in Smyrna, May 13, 2018 (Home Advisor Review) The company was courteous, they were on time and they explained the entire process on why it needed to be repaired.
-Colton T. in Smyrna, May 10, 2018 (Home Advisor Review) Pro Cool help me out of a bind with my AC unit failing right before a big party at my house. I was given options but neither option was pushed on me at all. Pro Cool was able to get someone out next day to perform the service and I had AC for the party!
-Chetan P. in Mableton, May 9, 2018 (Home Advisor Review) Professional service, showed up on time and performed the repair on time.
-Joanna W. in Marietta, April 29, 2018 (Goolgle Review) ProCool had the best price for the same equipment. The installers were great and cleaned up before they left. I’d recommend them to everyone.
-Andrew M. in Marietta, October 18, 2017 (Home Advisor Review) Patrick was very friendly. He was straight to business when he arrived. He knew what he was doing and offered to show me first hand what the problem was. Pricing is amazing compared to what others were offering. They get the job done quick and efficiently while saving you as much as they can. Thank you Patrick!
-Jeremy A. in Marietta, July 28, 2017 (Better Business Bureau Review) I contacted Pro Cool after hours via the HomeAdvisors website after a long hot summer day with no AC. Patrick responded quickly via email and arranged to come out the next day. He showed up on time, dressed professionally, covered his shoes (which is good since I had just cleaned the carpets). I could tell that he was likely a manager or owner of the company. He was pleasant to talk with but got right to work and had us up and running in an hour. Our AC unit is probably from 1996 so it was a minor miracle that he got it fixed. I am impressed and I will be calling them again for future work.
-Tom T. in Marietta, July 15, 2017 (Home Advisor Review) Patrick at Pro Cool was just great with our project! I had just gotten out of the hospital and our A/C wasn’t working and I was unable to stand the Georgia heat and humidity. He rescheduled his time and the installers time to complete our project as soon as possible. Pro Cool was always on time, the technicians were competent and friendly, and the advice given to us was excellent. The prices were very competitive and we weren’t oversold on equipment. Our experience with Pro Cool couldn’t have been better. I would heartily recommend Pro Cool to anyone.
– Homeowner. in Marietta, July 13, 2017 (Home Advisor Review) It was a simple fix for just the service charge fee. What a deal.
-Judy H. in Mableton, June 13, 2017 (Home Advisor Review) The technician was knowledgeable, and he quickly assessed the issue and replaced the inoperative parts on my AC unit. I was impressed with his customer service skills, and his advice was helpful.
-Kelly D. in Mableton, May 18, 2017 (Home Advisor Review) Great customer service and right on time! A
-Gerald S. in Marietta, April 23, 2017 (Home Advisor Review) Five Stars
-Joseph R. in Acworth, April 14, 2017 (Home Advisor Review) I had another company come in for a repair estimate and within 5 minutes said my compressor was grounded and I needed to replace the whole system. I called Pro Cool Heating and Air for a second opinion and Patrick did an incredible job to explain everything, test my system and fixed it! I’m so glad I called and they now have a customer for life!
-Jerry B. in Acworth, April 12, 2017 (Home Advisor Review) Patrick was responsive and professional. He answered all of my questions, oftern checking directly with the mfgr before doing so. His install guys were great. Jeff did an outstanding job accomendating some wiring and ducting changes I asked for. I would definitely reccomend them to all.
-Pat R. in Powder Springs, March 28, 2017 (Home Advisor Review) They were able to get to my job two days sooner than I expected. The serviceman, Patrick, was professional and knowledgeable. He explained everything he was doing and fixed the problem quickly. I will not hesitate to call them again if needed for other problems in the future, and will recommend to my friends who need help. Patrick also gave me advice on how to maintain the system which I greatly appreciated.
-Robert K. in Marietta, March 22, 2017 (Home Advisor Review) Patrick was quickly responsive to my situation. He’s knowledgeable and fair in explanation of options and courses of action. I rated a 4.5 for “value” only because the cost of my needed repair stung a bit.
-Veronica W. in Kennesaw, January 28, 2017 (Home Advisor Review) They were quick to find the issue and get it resolved.
-Pat W. in Acworth, January 22, 2017 (home Advisor Review) They were professional and helpful with the repair cost. They followed thru on when they would install the new heating and air and checked for better pricing. I would use them again.
-Homeowner. in Marietta, January 22, 2017 (Home Advisor Review) Had a burning smell from the furnace. Called Patrick, came on a saturday and he Checked out the unit. Gave me some other good tips which were a plus.
-Barbara H. in Marietta, November 28, 2016 (Home Advisor Review) Highly recommend! Professional, fast, friendly service. Trip charge only $29.00. Other companies charge from $60 to $95 for trip charge. Repaired my old gas furnace at an unbeatable price. A+++
-Matthew M. in Kennesaw, November 17, 2016 (Home Advisor Review) Very knowledgeable, quick response, and professional service. I would recommend them to my family.
-David I. in Marietta, August 10, 2016 (Home Advisor Review) I have used this company twice. Both times they came out quickly, on time, and did a quick and effective repair. Their price was less than I was expecting for the service done and they made sure to check the entire system while they were here for no extra charge.
-Dan P. in Marietta, August 6, 2016 (Home Advisor Review) Very professional representative. Outstanding service.
-Dawn B. in Marietta, June 8, 2016 (Home Advisor Review) Great customer service!
-Micheal S. in Kennesaw, June 7, 2016 (Google Review) I highly recommend Pro Cool Heating And Air. Patrick exhibited all the characteristics one would expect from a service professional. The problem with our air conditioning system was explained in detail as well as the procedure used to address the problem. All potential costs were detailed prior to performing the work resulting in zero surprises. The price for service and materials was also very reasonable.
-Michelle R. in Kennesaw, May 23, 2016 (Google Review) Heard great recommendations about Pro cool Heating and Air, and I was not disappointed. Same day appointment, arrived on time and fixed the problems.
-Keith M. in Kennesaw, May 15, 2016 (Home Advisor Review) Service check before it gets hot… Great job, clean and thorough
-Harry R. in Acworth, May 11, 2016 (Home Advisor Review) the Rep was very knowledgeable and quick. He had our problems solved quickly.
-Evelyn A. in Powder Springs, May 10, 2016 (Home Advisor Review) Very timely, as well as sharing his next diection. He asked me if I was OK with the next diagnostic proceedure etc.
-Diane M. in Austell, May 10, 2016 (Home Advisor Review) service tech was great. explain everything he had to do. will use them again
-Micki L. in Smyrna, May 2, 2016 (Home Advisor Review) Came in a timely manner. Service Technician was very personable and explained what he was doing thoroughly.
-Christopher L. in Kennesaw, April 26, 2016 (Home Advisor Review) Very fast service. here 3 hours after I first called them
-Coutreznie D. in Kennesaw, April 14, 2016 (Home Advisor Review) I worked with Patrick, he worked around my schedule and got my heat working in a matter of minutes. I am very pleased.
-Frank B. in Smyrna, November 30, 2015 (Google Review) Pro Air was terrific! The service was great and timely. The service technician was friendly and knowledgeable. Everything he needed was in the truck, so no running back to the shop for anything.I HIGHLY recommend these folks. BBB approved and labor and parts come with a warranty.
-Homeowner in Smyrna, November 24, 2015 (Home Advisor Review) Nice people to work with.
-Laura S. in Powder Springs, November 21, 2015 (Google Review) As a new customer with an urgent heating situation, I called Pro Cool at 5:45 on a Saturday evening. Patrick was on call, and he came right out to my house, arriving at 6:30 pm. He was very professional, and quickly solved my problem. With the temps dropping to 33 degrees tonight, I am so appreciative. I highly recommend them.
-Rene P. in Kennesaw, November 17, 2015 (Home Advisor Review) Did a really great job and very professional.
-Nichole T. in Kennesaw, November 13, 2015 (Home Advisor Review) Very professional and courteous. Everything that needed to be done was explained beforehand, and advice was given to prevent a future problem. Great company! If that future problem does occur, we will call them again!
-A Neighbor in Marietta, November 6, 2015 (Home Advisor Review) Great and very professional
-Philip S. in Marietta, November 5, 2015 (Home Advisor Review) Came on time as expected and provide excellent service. Fixed my furnace in a record time.
-Bill J. in Marietta, November 3, 2015 (Home Advisor Review) Excellent work and customer service!
-Sylvia P. in Smyrna, October 30, 2015 (Home Advisor Review) Patrick was very courteous and quick to resolve our issues. I would recommend them to anyone. Thank you for the great service!
-A neighbor in Marietta, October 28, 2015 (Home Advisor Review) They were on time and fixed what i needed fixed quickly. Very happy!
-Br Bro. in Marietta, October 26, 2015 (Google Review) Very fast and friendly service
-Stacy M. in Marietta, October 26, 2015 (Home Advisor Review) Very professional and extremely thorough. My questions were answered to my understanding. Very pleased.
-Dintre S. in Mableton, October 23, 2015 (Home Advisor Review) Mr. Stafford was very knowledgeable and professional. I would highly recommend this company for all HVAC issues.
-Jeff S. in Marietta, October 10, 2015 (Home Advisor Review) Very Friendly
-Barb C. in Kennesaw, June 25, 2015 (Yelp Review) My 15-yr. old Rheem AC central unit was not working well during 95 degree temps. I used Home Advisor to find local AC companies. I called 4 different companies – and ProCool H/A responded immediately and came to service the unit within 24 hours. The other 3 companies put me on a 3-5 DAY waiting list. Pro Cool H/A did a great job, Patrick was very professional – he examined the system, showed me what needed repair & maintenance, and informed me of the costs up front. He had the system working properly within 2 hours! I would highly recommend this company. I was very pleased with the quality of service. Thanks!
-Cora S. in Smyrna, June 1, 2015 (Home Advisor Review) On time, friendly, and they were able to fix the problem in about 15 minutes!!!
-Trecee B. in Marietta, October 22, 2014 (Google Review) I normally don’t write reviews, but this company was so professional from start to finish. I would recommend this company to anyone. I will definitely use them again if I ever have any more problems with my ac. Thanks guys!!!
-Sharron F. in Atlanta, June 2, 2014 (Post Card Review) Great Service! It was unbearably hot in my home. Your company came right out and fixed my air–will use again!!!
-Douglas M. in Marietta, November 1, 2014 (Google Review) Very professional. Had parts in truck. Informed of future problems with credit toward those problems with Pro Cool if they have issue in future. Arrived same day on a Sunday afternoon with 1 hrs notice.
-Gary H. in Marietta, June 27, 2014 (Post Card Review) Its 100 degrees outside & I needed a new air conditioning system asap. I only have one air conditioning system and I “COULD NOT” put my family through another night in a hotter than hell house. Not one company I called could replace it today. (called 20 companies) Then I called you guys and you were able to fit me in today. Your installers did a great job. Special thanks to your service manager for finding a way to make this happen. #very happy
-Shea P. in Union City, October 29, 2014 (Yelp Review) I have to say that this company lives up to its expectations. I had service from someone else that completely messed up our unit, but Mr. Patrick sure came and re-fixed our hvac so that we were not cold for the winter. Please tell all of your family & friends that Pro Cool Heating & Air is one of a kind!!!!!!
-Frank M. in Roswell, August 12, 2014 (Post Card Review) David came out to my home last Thursday. My Ac Unit broke three days ago and I had three different companies come out and they couldn’t figure out the problem. David took the time to figure out the issue and explain it to me. He came back out the next day after ordering the parts I needed. Its now been one week and my upstairs air is cooling better than ever. It’s a pleasure to know that there is still competent, honest companies out there.
-Whitney S. in Marietta, October 31, 2014 (Google Review) Service was right on time as scheduled. Patrick was very curteous and made a point to explain the problem clearly. Quick with estimate and service. Will use again.
-Tamika B. in Powder Springs, August 20, 2014 (Post Card Review) I called pro cool heatng and air today an made an appointment for 6pm to fix my air condition unit. The office called me when their service guy was on his way which I appreciated. He arrived at 6pm and fixed my air condition by 7pm. He was very professional and courteous. It has been working for about an hour and it feels 100 times better in my home. Its nice to have a company thats reliable.
-David G. in Smyrna, November 7, 2013 (Post Card Review) Writing to let you know that your service technician Patrick is extremely knowledgeable and helpful. I have used other companies before and none of them in seven years mentioned to me that my heat pump has a ten year warranty. Patrick called the manufacturer and found out that I still have three years left on my warranty. He even showed me things that I can do in order to maintain my heat pump. I wont make the same mistake of calling anybody else again.
-Brad S. in Atlanta, December 6, 2013 (Post Card Review) Found your company online and I’m glad I did. I Had another company come out and tell me my furnace circuit board is out and they would have to order it and come back tomorrow. I thought there price was a little high so I called you for a second opinion. You service personnel arrived in 30 minutes after I called. He confirmed that it is in fact a bad circuit board. I am very pleased because the person you sent out had the circuit board on his truck and it was cheaper than the other company’s quote.
-Tammy P. in Sandy Springs, December 23, 2013 (Post Card Review) I Started using your company 2 years ago after I became dissatisfied with my with my hvac contractor. I am a landlord that owns several properties in Dallas. It’s a pleasure dealing with your office staff and technicians. I am very pleased.
-William E. in Locust Grove, October 31, 2013 (Yelp Review) i dealt with this company more than once .they have always been on time and curtious and respectful. they have always been up front and easy to deal with. they came in after another company and fixed it correctly where another company patched it . the service tech fixed it right the first time and ive had them back sense only to do my yearly check . and so far so good . i would highly recommend this company.
-Bobby H. in Smyrna, February 9, 2013 (Post Card Review) This company has very professional technicans and they are always on-time.
-Amanda K. in Atlanta, March 27, 2013 (Post Card Review) I am very impressed! David came out to my home for a spring maintenance on both my ac systems. I just wanted to let you know that he did a wonderful job. ( A++)
