1. Agreement and website use
By using this website, you agree to these terms. Use the site only for lawful purposes. Do not attempt unauthorized access, disrupt the site, submit malicious content, or misuse its forms and communication tools.
2. Service information
Pro Cool Heating and Air Inc. provides residential HVAC repair, service, installation, emergency, and indoor air quality services in Cobb, Paulding, and Douglas County, Georgia. Website information is general. The exact scope, price, scheduling, parts, and other job terms are confirmed directly with you.
3. Calls, forms, and emergencies
Submitting the callback form allows Pro Cool to contact you about your request by phone, text, or email. A form submission is not an emergency dispatch request and does not guarantee a response time. For an urgent heating or air problem, call (678) 927-1262.
Normal hours are 8:30 AM–8:00 PM. Emergency calls are accepted 24/7. Pro Cool states that it does not add an overtime charge for emergency service.
4. Pricing and estimates
The website states a $39 service call that is free with any repair. Repair, installation, equipment, and other charges depend on the actual work and are confirmed directly. Phone quotes, advice, and second opinions are informational until the system and requested work are evaluated.
5. Warranty information
Pro Cool states a one-year parts-and-labor warranty on parts it installs. If no part is replaced but labor is performed, it states a six-month labor warranty. It also states that a second service fee is not charged in the same heating or cooling season for a system Pro Cool worked on. Your invoice or written service agreement controls the terms for your specific job.
6. Property access and conditions
You are responsible for safe, reasonable access to the equipment and service area and for telling Pro Cool about known hazards. Hidden, unsafe, or pre-existing conditions may change the work, timing, or price and may require service to stop or be rescheduled.
7. Intellectual property
Unless a separate notice says otherwise, the website text, design, graphics, and software belong to Pro Cool or its licensors and are protected by law. You may use the site for personal information and service inquiries. Do not copy, sell, modify, or distribute site content without permission.
8. Third-party links
The site may link to outside websites. Pro Cool does not control their content, availability, security, or privacy practices. Visiting an outside site is at your own risk and subject to that site's terms.
9. Website disclaimer
The site is provided on an “as is” and “as available” basis. Pro Cool works to keep the information accurate but does not promise that the site will always be available, error-free, or complete. This website disclaimer does not replace the written warranty terms that apply to completed HVAC work.
10. Limitation of liability
To the fullest extent allowed by law, Pro Cool and its owners, employees, and agents are not liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of this website. Nothing here limits liability that cannot legally be limited.
11. Indemnification
You agree to protect Pro Cool and its owners, employees, and agents from claims and reasonable costs caused by your unlawful misuse of the website or violation of these terms.
12. Georgia law and severability
Georgia law governs these website terms, without regard to conflict-of-law rules. If a court finds one provision invalid, the remaining provisions stay in effect.
13. Changes and contact
These terms may change when the website or services change. The effective date above will be updated. Questions may be submitted through the contact page, by phone at (678) 927-1262, or by mail to Pro Cool Heating and Air Inc., 3754 Mulkey Circle SW, Marietta, GA 30008.